Assistant Manager: Customer-Driven Store Leader

Hibbett, Inc.; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Hibbett, Inc. in Birmingham, AL is seeking an Assistant Manager to support Store Manager and oversee daily operations. You will assist in selling, restocking, merchandising, and scheduling while promoting merchandise and ensuring top customer service.

Ideal candidates will have 1–3 years in retail, strong interpersonal skills, and a proactive, detail-oriented mindset. The role requires leadership in the Store Manager’s absence and adherence to company policies.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and keep up with goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Be aware of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Promote and sell services and merchandise; uphold all company policies.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Attention to detail

Multitasking

Self-starter

Job description

Hibbett, Inc. in Birmingham, AL is seeking an Assistant Manager to support Store Manager and oversee daily operations. You will assist in selling, restocking, merchandising, and scheduling while promoting merchandise and ensuring top customer service.

Ideal candidates will have 1–3 years in retail, strong interpersonal skills, and a proactive, detail-oriented mindset. The role requires leadership in the Store Manager’s absence and adherence to company policies.