Assistant Manager, Cage Operations

Hard Rock Hotel & Casino Ottawa; Tampa (FL); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

The Seminole Gaming cage operations team is seeking a detail-oriented professional to ensure accurate record keeping, prepare, review and analyze reports, and support the Shift Manager in daily cage activities, ensuring compliance and audit readiness.

You will assist with scheduling, planning, timing and supervision for the cage department during the shift, enforce strict procedures, maintain attention to detail, handle guest and colleague communication, and adapt to a fast-paced back-of-house

Formación

• Must have high school diploma or GED.
• Associate degree preferred with 2–4 years casino cage experience.
• At least 1 year in a cage supervisor role or equivalent.
• Excellent oral and written communication.
• Detail-oriented and able to follow procedures.
• Ability to maintain focus and accuracy for extended periods.
• Strong math skills with whole numbers, fractions and decimals.
• Effective communication with guests and team members.
• Able to work nights, weekends and holidays.

Responsabilidades

• Assist the Shift Manager with scheduling, planning, timing and supervision of the cage department during the assigned shift.

Conocimientos

Communication

Detail oriented

Procedural compliance

Math skills

10-key skills

Guest interaction

Shift supervision

Educación

HS diploma

AA degree preferred

Descripción del empleo

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

This position is responsible for ensuring accurate record keeping, prepares, reviews and analyzes reports.

Essential duties include, but are not limited to:

• Responsible for assisting the Shift Manager with the scheduling, planning, timing and supervision of all details for the cage department during the intended shift assigned.

Qualifications:

• High School diploma, GED, or equivalent required
• Associate’s degree preferred with Two (2) to four (4) years of casino cage experience with at least one (1) year in a cage supervisor role or an equivalent combination of education and/or work experience
• Must have excellent oral and written communication skills
• Must be detail-oriented
• Must be able to follow and enforce strict procedural guidelines maintained within the department
• Must be able to maintain visual attention and mental concentration for significant periods of time
• Good computer and 10-key skills
• Strong mathematical skill to include, addition, subtraction, multiply, division in all units of measure using whole numbers, common fractions and decimals
• Must be able to communicate effectively with guests and other team members
• Must be able to work a varied schedule to include nights, weekends, and holidays

Work Environment:

• Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.