CAGE CASHIER - CAGE OPERATIONS

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Cage Cashier to control and record high-volume transactions at the cage windows, ensuring accuracy and integrity. The role requires friendly, courteous service and strict adherence to procedures in a fast-paced environment on the casino floor.

Responsibilities include processing credit and debit card advancements, cash checks, currency exchanges, balancing drawers, and entering transactions into the company system, while upholding gaming

Qualifications

• High School Diploma or equivalent required.
• 6 months to 1 year of high-volume money handling or cashiering experience.
• Strong cash handling and counting skills.
• Proficient basic math skills with ten key.
• Excellent interpersonal and team-building skills.
• Ability to work flexible schedules, including nights, weekends and holidays.
• Ability to deliver a service level which creates an atmosphere that makes guests return.
• Knowledge of company and vendor computer systems at a proficient level.
• Commitment to going above and beyond in responsibilities.
• Must present an image of enthusiasm with a professional demeanor.

Responsibilities

• Exhibit conduct in accordance with Gaming Commission Regulations and departmental policies.
• Provide legendary guest service with respect, passion and dedication.
• Process Credit and Debit card advancements for guests.
• Cash personal checks.
• Exchange cash, chips and tickets at the cage window.
• Process all transactions accurately and with integrity.
• Balance cash drawer at the end of each shift.
• Enter patron transactions into the company computer system accurately.
• Prepare paperwork and balance sheets per Standards and Procedures.
• Adhere to department policies to maintain integrity of the Cage operation.
• Transfer cash, chips and checks between cages and/or departments.
• Comply with Federal Title 31 procedures.
• Demonstrate commitment to responsible gaming and responsible alcohol service.
• Promote positive public/team member relations and maintain a safe environment.

Skills

Cash handling

Math skills

Interpersonal skills

Teamwork

Customer service

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Cage Cashier is responsible for controlling and accounting of transactions for the cage windows. The Cage Cashier performs transactions with high volume cash and non-cash transactions for our guests in a friendly, courteous, accurate, and timely manner.

Essential Duties Include, But Are Not Limited To

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Provide legendary guest service with respect, passion and dedication.
• Process Credit and Debit card advancements for guest.
• Cash personal checks.
• Exchange cash, chips and tickets at the cage window.
• Process all transaction accurately and with integrity.
• Exchange foriegn currency.
• Balance cash drawer at the end of each shift.
• Enter patron transactions into the company computer system accurately.
• Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&P's.
• Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.
• Responsible for the impress bank issued. Perform guest and in house monetary transactions.
• Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
• Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.
• Comply with Federal Title 31 procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Promote positive public/team member relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility
• Performs all other duties as assigned.

Qualifications

• High School Diploma or equivalent required as well as a minimum of six (6) months to one (1) year of high-volume money handling or cashiering experience; ideally in the casino or banking industry.
• Strong cash handling and counting skills.
• Must have proficient basic math skills with ten key experience.
• Excellent interpersonal and team building skills.
• Ability to work flexible schedules, including nights, weekends and holidays.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
• Must be able to work in a very fast paced environment while adhering to strict guidelines and controls. Must be detail oriented.

Work Environment

• Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.