Assistant Manager, Café: Lead Team & Guest Experience

Ontario Trillium Foundation; Denham Springs (LA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Competitive Salary

Paid Time Off

Employee Discounts

Job summary

CC's Coffee House in Denham Springs, LA is seeking an Assistant Manager to lead a dynamic team, coach and motivate teammates, and oversee daily operations, including labor, scheduling, coverage, and waste control. You will help uphold our culture and standards while guiding guest experiences to be warm and memorable.

You will conduct performance appraisals, assist in training new hires, and collaborate with the General Manager on local marketing initiatives to drive growth and maintain the

Qualifications

• Leads and coaches a dynamic team to deliver great customer experiences.
• Manages labor, scheduling, coverage and waste to run daily operations.
• Performs performance appraisals and trains new hires to uphold standards.
• Collaborates on local marketing initiatives to grow the brand.
• Maintains communication through pre-shift meetings and training materials.

Responsibilities

• Lead a team to deliver exceptional guest experiences.
• Coach and motivate team; manage labor and schedules.
• Support training and onboarding of new hires.
• Partner with GM on local marketing and brand standards.

Skills

Team leadership

Coaching

Scheduling

Guest service

Communication

Job description

CC's Coffee House in Denham Springs, LA is seeking an Assistant Manager to lead a dynamic team, coach and motivate teammates, and oversee daily operations, including labor, scheduling, coverage, and waste control. You will help uphold our culture and standards while guiding guest experiences to be warm and memorable.

You will conduct performance appraisals, assist in training new hires, and collaborate with the General Manager on local marketing initiatives to drive growth and maintain the