Assistant Manager — Lead Team, Elevate Guest Experience

Ontario Trillium Foundation; Metairie (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Competitive Salary

Paid Time Off

Employee Discounts

Job summary

CC's Coffee House is seeking an Assistant Manager in Metairie, LA to lead a passionate team and elevate daily operations. You will coach staff, manage labor and scheduling, and support training programs to uphold our great culture and standards.

You will also assist in local marketing initiatives and ensure remarkable guest experiences in a fast-paced cafe environment. The role is onsite with comprehensive benefits and opportunities for growth within a dynamic coffee community.

Qualifications

• Leadership and coaching abilities to guide a team
• Strong communication and training skills
• Experience scheduling and labor management
• Customer service excellence and guest relations

Responsibilities

• Lead a dynamic team through coaching, motivation, and support
• Manage labor, scheduling, coverage and waste control
• Conduct performance appraisals and assist in new-hire training
• Partner with General Manager on local marketing initiatives to drive growth
• Ensure exceptional guest experiences and consistent service quality
• Engage with team and customers in a high-energy café environment

Job description

CC's Coffee House is seeking an Assistant Manager in Metairie, LA to lead a passionate team and elevate daily operations. You will coach staff, manage labor and scheduling, and support training programs to uphold our great culture and standards.

You will also assist in local marketing initiatives and ensure remarkable guest experiences in a fast-paced cafe environment. The role is onsite with comprehensive benefits and opportunities for growth within a dynamic coffee community.