Assistant Café Manager — Lead Service & Team Growth

Compass Group USA; San Bruno (CA); On-site; USD 76,000 - 78,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA is seeking an Assistant Cafe Manager to oversee daily cafe operations and help drive exceptional guest experiences. You will work closely with the Cafe Manager to ensure safety, quality, and service standards are consistently met.

The role emphasizes development and coaching of the front‑of‑house team, accurate payroll and reporting, and proactive collaboration with clients to uphold the café’s objectives and service excellence.

Qualifications

• Associates degree is preferred, not required.
• Experience in a high-volume, premium food service or hospitality environment is a plus.
• Ability to manage a team and maintain safety and quality standards.
• Strong written and verbal communication skills.
• Certifications: ServSafe is preferred.

Responsibilities

• Rigorously manage Workplace & Food Safety to ensure guest well‑being and compliance.
• Attend monthly safety meetings and ensure daily operations meet safety benchmarks.
• Establish and maintain hospitality that is warm, inclusive, and engaging for guests.
• Lead training and development of front‑of‑house staff and upskill talent.
• Monitor and manage financial and budgetary responsibilities with fiscal discipline.
• Meet timelines for payroll, service reports, AR, and HR documentation.
• Operate web-based ordering systems and manage menu updates.
• Maintain strong communication with Cafe Manager and client stakeholders.

Skills

Supervisory

Communication

Safety Leadership

Google Suite

Team Development

Education

Associates degree preferred

Tools

Google Suite

Job description

Compass Group USA is seeking an Assistant Cafe Manager to oversee daily cafe operations and help drive exceptional guest experiences. You will work closely with the Cafe Manager to ensure safety, quality, and service standards are consistently met.

The role emphasizes development and coaching of the front‑of‑house team, accurate payroll and reporting, and proactive collaboration with clients to uphold the café’s objectives and service excellence.