Assistant Manager

Arby's, Inc.; Shrewsbury Township (PA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Health insurance

Job summary

A leading fast-food restaurant chain located in Shrewsbury Township, Pennsylvania is seeking an Assistant Manager. This role requires a dedicated individual to help hire and train team members while ensuring compliance with company policies and resolving customer complaints. Ideal candidates will have a consistent work history and prior experience in management, showing a true passion for customer service. Benefits include paid time off, flexible scheduling, and advancement opportunities.

Qualifications

• Valid driver's license and reliable transportation is required.
• Previous experience as a senior staff member or Assistant Manager is preferred.
• Ambition to grow within the company.

Responsibilities

• Ensure company policies are followed.
• Optimize profits by controlling costs.
• Hire, train, and develop new employees.
• Resolve customer issues to satisfaction.
• Provide leadership and direction to all employees.

Skills

Self motivated

Confidence to lead by example

Customer service skills

Job description

Overview

We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. A passion for customer service and team mentoring is also a plus.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Benefits

• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Requirements

• Valid drivers license and reliable transportation
• Self motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.