Assistant Manager

Arby's, Inc.; Manheim (PA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Flexible scheduling

Employee discount

Advancement opportunities

Health insurance

Job summary

A prominent fast-food chain in Pennsylvania seeks an Assistant Manager to enhance team performance and customer satisfaction. The role involves hiring, training, and leading a team, ensuring adherence to company policies and maintaining quality standards. Ideal candidates will be self-motivated with leadership experience. Benefits include paid time off, flexible scheduling, and advancement opportunities within the company.

Qualifications

• Valid drivers license and reliable transportation.
• Experience as a senior staff member or Assistant Manager.
• Confidence to lead by example.

Responsibilities

• Ensure company policies are followed.
• Hire and train new employees.
• Resolve customer issues to satisfaction.
• Maintain product quality and availability.

Skills

Leadership

Customer service

Conflict resolution

Self-motivation

Team training

Job description

Overview

We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. A passion for customer service and team mentoring is also a plus.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Benefits

• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Requirements

• Valid drivers license and reliable transportation
• Self motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.