Assistant Manager 2nd Shift

City Wide Facility Solutions; Leesburg (VA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD/LTD

Life Insurance

Car allowance

Job summary

City Wide Facility Solutions in Leesburg, VA seeks an Assistant Manager to support contract compliance for building maintenance services and manage relationships with Independent Contractors. The role involves reviewing client contracts and verifying that work meets expectations.

Hours are Monday - Friday 6pm - 10pm. Compensation is $23 per hour plus a car allowance, with a full benefits package.

Qualifications

• High school diploma or equivalent required.
• 3 years of prior management experience in multi-unit or multi-location settings.
• Experience in building, facilities, janitorial or similar industry is a plus.
• Strong planning and organizational skills with excellent communication.

Responsibilities

• Develop and maintain productive relationships with Independent Contractors and in-house labor, aligning on client priorities.
• Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
• Communicate with Facility Services Manager daily for issues needing attention, including nightly recap via email or phone.
• Recommend IC work assignments, ensure adherence to client standards and company guidelines, and discharge if service levels are not met.
• Manage inspections, customer complaints, requests, new client starts, or VIP attention needs.
• Implement City Wide's policies (New-Start, Customer Complaint, Four Star) and other procedures.
• Ensure compliance with client policies, approved cleaning tools and equipment usage.
• Perform other duties as necessary.

Job description

Do you have experience in facilities management, janitorial, building maintenance or a similar industry? Do you also have strong management skills? If you answer yes, consider this great opportunity with City Wide!

We are seeking a Assistant Manager to join our successful team! The Assistant Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met.

Hours for this position will be Monday - Friday 6pm - 10pm

$23 per hour plus car allowance

Essential Functions

• Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems
• Review scope of work and ensure quality assurance per account to retain existing business and gain new business
• Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
• Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
• Other duties as necessary

Requirements

• High school diploma required or equivalent experience in commercial janitorial services industry.
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations
• Building, facilities, janitorial or similar industry experience a plus!
• Strong planning, organization skills, and attention to detail
• Excellent communication and interpersonal skills
• Must be innovative and strive for continuous process improvement
• MS Office, Internet skills required

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

Benefits

City Wide offers a competitive compensation and benefits package for this position. City Wide offers a full range of benefits to include medical, dental, vision, STD/LTD and life insurance.