Assistant Manager(07484) - 802 E. Washington St.

Domino's; Nashville (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Domino's in North Carolina seeks an Assistant Manager to oversee daily store operations and lead a team of delivery drivers and customer service reps. You will ensure timely, accurate orders, manage staffing and opening/closing procedures, and uphold brand standards.

The role emphasizes teamwork, efficiency, and customer-focused service in a fast-paced environment at a Domino's location.

Responsibilities

• Lead a team of delivery drivers and CSR to expedite orders quickly and accurately.
• Maintain staffing levels that mirror the business needs at any point in the day.
• Be responsible for end-of-night bank deposits when closing.
• Conduct nightly product inventory counts during close.
• Ensure the store is set up properly and ready to receive orders at opening.
• Foster a sense of urgency with each order and maintain Dominos standards.
• Collect payments and receipts from delivery drivers at shift end.
• Verify delivery vehicles pass inspection mechanically and visually.
• Assist routing of drivers to maximize service while upholding on-time delivery standards.
• Uphold Dominos grooming, uniform, and appearance standards and promote products.

Job description

Assistant Manager(07484) - 802 E. Washington St.

• Full-time
• Job Category Org: Store Assistant Manager
• Responsibilities:
  • Lead a team of delivery drivers and csr's to ensure orders are expedited quickly and correctly
  • Maintain staffing levels that mirror the needs of business at any point of the day
  • When closing, responsible for end of the night bank deposits
  • When closing, responsible for doing a nightly product inventory count
  • When opening, ensure the store is set up properly and ready to receive orders upon time of open
  • Foster and project a sense of urgency with each and every order
  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
  • Collect money and signed credit card receipts from delivery drivers at the end of their shift
  • Ensure vehicles used for delivery pass inspection, both mechanically and visually
  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and fun