Assistant Manager(05533) - 1272 Independence Dr.

Domino; Rocky Mount (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Domino's is seeking an Assistant Manager to lead a team of delivery drivers and CSRs, ensuring orders are expedited quickly and accurately. You will manage staffing, deposits, and nightly inventory while preparing the store for opening and guaranteeing orders go out on time.

In this role you will promote pizza products and promotions, uphold grooming and store standards, and deliver exceptional customer service to internal and external customers both in person and over the phone.

Qualifications

• Experience leading a shift or small team.
• Strong customer service and communication skills.
• Capability to handle cash deposits and nightly inventory.

Responsibilities

• Lead a team of delivery drivers and CSRs to ensure orders are expedited correctly.
• Maintain staffing levels to mirror daily business needs.
• Manage end-of-night bank deposits and nightly inventory counts.
• Ensure store opens on time and is ready to receive orders.
• Promote pizzas, specials and promotions to customers.
• Provide quality customer service both over the phone and in person.

Skills

Team leadership

Customer service

Dispute resolution

Cash handling

Job description

Assistant Manager(05533) - 1272 Independence Dr.

• Full-time
• Job Category Org: Store Assistant Manager
• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply