Assistant Manager

Citi Trends; Wilmington (DE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in retail is seeking an Assistant Store Manager to support daily operations and enhance customer experiences. This role focuses on maintaining store standards, leading a team, and driving sales goals. The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to foster a positive work culture. With opportunities for career growth and a supportive environment, this position offers a chance to make a significant impact in the retail sector. Join a company that values initiative and promotes from within!

Benefits

Health Insurance

Dental Insurance

Paid Vacation

401(k) Plan

Paid Training

Qualifications

• 2-4 years of retail experience as an Assistant Manager.
• Previous experience in retail management or a related field.

Responsibilities

• Assist Store Manager with daily operations and supervision.
• Maintain proper inventory controls and compliance standards.
• Monitor sales activities to ensure customer satisfaction.

Skills

Communication Skills

Organizational Skills

Mathematical Calculations

Education

High School Diploma or Equivalent

Job description

2 months ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Summary

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well-trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

Duties/Responsibilities

• Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage. Train and coach team members to provide exceptional customer service and engagement.
• Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms. Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks. Foster a positive and productive work environment.
• Monitor sales performance and implement strategies to achieve sales targets. Collaborate with the store manager to create and implement effective marketing and promotional campaigns. Maintain a clean and organized store environment.
• Perform other duties as may be assigned.

Required Skills/Abilities

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Education/Experience

• High school diploma or equivalent.
• Previous experience in retail management or a related field.
• 2-4 years of retail experience as an Assistant Manager.
• 3-5 years of retail experience.

Physical Requirements

Assistant Store Managers must work their scheduled hours per week and perform the essential physical functions listed below with or without accommodation:

• Squat/Kneel/Stoop (Frequent to continuous)
• Stand/Bend/Walk (Frequent to continuous)
• Twist (Occasional to Frequent)
• Reach above shoulder (Occasional to Frequent)
• Lift/Carry (Occasional to Frequent)
• Push/Pull (Occasional to Frequent)
• Use of hands (manual dexterity, grasping) (Frequent to Continuous)

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.

Job Responsibilities

• Assist Store Manager with daily operations and supervision of employees.
• Maintain proper inventory controls, facilitate inventory transactions, and maintain compliance standards for shrink control.
• Monitor sales activities to ensure customer satisfaction.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers.
• Ensure staff adherence to all Citi Trends policies and procedures.

Requirements

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• 2-4 years of retail experience as an Assistant Manager.
• 3-5 years of retail experience.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Citi Trends is a great place to build a fun and rewarding career in retail management! We believe in promoting from within, so if you show initiative, there will be plenty of room to develop your career. We offer a competitive salary and benefits package including health and dental insurance, paid vacation, a 401(k) plan, paid training, and more. Ready for some rapid growth of your own?

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Retail

Referrals increase your chances of interviewing at Citi Trends by 2x

Get notified about new Assistant Manager jobs in Wilmington, DE.