Virtual Assistant Manager - Entry Level

Truescale Marketing; New York; Remote; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Virtual Assistant Manager, where your organizational skills will shine in a dynamic remote environment. In this entry-level role, you'll support clients by coordinating travel arrangements, managing schedules, and providing exceptional customer service. This position offers flexible hours, competitive pay, and opportunities for growth within the company. You'll be part of a supportive team that values communication and innovation, ensuring that every client's experience is smooth and enjoyable. If you're detail-oriented and thrive in a fast-paced setting, this is the perfect opportunity for you.

Benefits

Competitive Pay

Flexible Schedule

Ongoing Training & Development

Remote Work Experience

Qualifications

• Experience in administrative, assistant, or customer service roles is required.
• Tech-savvy with proficiency in office software and customer service platforms.

Responsibilities

• Coordinate and schedule appointments, meetings, and travel arrangements.
• Provide top-tier customer service via email, phone, and chat.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Customer Service

Time Management

Education

High School Diploma

Experience in Administrative Roles

Tools

Microsoft Office

Google Suite

Customer Service Platforms

Project Management Tools

Job description

• Virtual Assistant Manager - Entry Level Location : Remote Job Type : Full-Time / Part-Time Available We are looking for a highly organized and detail-oriented Virtual Assistant Manager - Entry Level to support our team withscheduling,data entry,administrative tasks, andcustomer service.
• This position requires someone who thrives in a fast-paced environment, has excellent communication skills, and is adept at managing multiple tasks efficiently.
• You’ll be responsible for helping our clients have a smooth and enjoyable travel experience by handling various administrative functions.

Key Responsibilities :

• Scheduling & Calendar Management : Coordinate and schedule appointments, meetings, and travel arrangements for executives and clients.
• Ensure calendars are up-to-date and free of scheduling conflicts.

Data Entry & Database Management :

• Accurately enter and update client information, travel details, and logistical data into our systems.
• Ensure all records are kept up-to-date and easily accessible.

Client Support & Communication :

• Provide top-tier customer service via email, phone, and chat.
• Assist clients with inquiries about their travel itineraries, changes to bookings, and other related services.

Travel Assistance :

• Help clients with simple travel-related tasks such as booking accommodations, flights, car rentals, and suggesting dining or leisure options based on preferences.

Travel Documentation :

• Prepare and send clients the necessary travel documentation, including itineraries, tickets, confirmation emails, and other related materials.

Problem Resolution :

• Address customer concerns or issues promptly and professionally, ensuring the client’s experience remains positive and smooth.

Task Coordination :

• Assist with day-to-day administrative tasks, such as preparing reports, organizing meetings, and managing internal communications between teams.

Follow-Up :

• Check in with clients post-trip to gather feedback on their experience and assist with any follow-up needs or changes for future trips.

Benefits :

• Competitive Pay : Competitive salary based on experience.

Flexible Schedule :

• Enjoy the benefits of working remotely with flexible hours to support work-life balance.
• Opportunity to grow within a dynamic company and take on new responsibilities.

Training & Development :

• Ongoing professional development and training to help you succeed in your role.
• Be part of a supportive, remote team that values communication, teamwork, and innovation.

Basic Qualifications :

• Experience : Experience in administrative, assistant, or customer service roles.
• Experience with travel-related tasks or data entry is a plus.

Tech-Savvy :

• Proficiency with office software (Microsoft Office, Google Suite) and familiarity with customer service platforms, project management tools, and databases.

Organized & Detail-Oriented :

• Strong ability to manage multiple tasks simultaneously with a keen attention to detail.
• Clear and professional written and verbal communication.
• Ability to effectively communicate with clients and team members across various platforms.

Problem-Solving Skills :

• Ability to think on your feet and resolve issues efficiently and professionally.

Customer Service Focus :

• A passion for providing exceptional service and going above and beyond to meet client needs.

Remote Work Experience :

• Previous remote work experience is preferred, with the ability to manage your time and tasks independently.