Assistant Manager

AGAINST ALL ODDS; Willow Grove (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

A retail company in Pennsylvania is seeking an Assistant Manager to support the Store Manager in all aspects of the retail store. Responsibilities include ensuring excellent customer service, assisting in hiring staff, managing payroll, and maintaining store operations. Ideal candidates must have strong managerial and communication skills, alongside a high school diploma and at least a year of retail management experience. This full-time role presents opportunities for professional growth in the retail sector.

Qualifications

• Strong managerial skills required.
• Proven experience in retail management.
• Effective communication and selling skills necessary.

Responsibilities

• Ensure the highest level of customer service is received.
• Assist in hiring and training new employees.
• Manage cash drawer, deposits, and payroll budget.

Skills

Strong managerial skills

Strong selling and communication skills

Excellent product knowledge

Strong knowledge of company history

Knowledge of the competition and their pricing

Strong knowledge of POS systems

Education

High school diploma or equivalent

One or more years of store management experience

Job description

Assistant Manager at AGAINST ALL ODDS

Position Summary

Responsible for supporting the Store Manager regarding all aspects of the retail store, including sales, customer service, operations, human resources, training, visual merchandising, and loss prevention.

Primary Duties and Responsibilities

• Customer Service: Ensures each customer receives the highest level of customer service.
• Human Resources: Notifies the Store Manager of hiring needs and floor coverage shortages, assists in finding new employees, communicates the company discount policy, controls the payroll budget, schedules staff efficiently, follows progressive discipline procedures, documents corrective actions, stays aware of loss prevention, shares ideas from staff and customers, understands details of upcoming promotions, makes deposits correctly, follows opening and closing procedures, reconciles the cash drawer, issues refunds, documents petty cash, ensures merchandise accuracy, conducts spot checks, keeps displays clean and current, maintains the selling floor per company guidelines, and manages daily activity of the sales floor, backroom, and cash register area.

Knowledge and Skills

• Strong managerial skills.
• Strong selling and communication skills.
• Excellent product knowledge.
• Strong knowledge of company history, corporate structure, and target market.
• Knowledge of the competition and their pricing.
• Strong knowledge of POS systems.

Essential Physical Requirements

• Ability to work varied days and hours.
• Ability to climb ladders.
• Ability to occasionally push, pull, and lift more than 25 lbs.

Education and Work Experience

• High school diploma or equivalent.
• One or more years of store management experience in a retail environment.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industries

Retail