Assistant Store Manager

Turkey Hill Minit Markets; Scranton (Lackawanna County); On-site; USD 35,000 - 50,000; Full time

Job summary

A retail chain is seeking a full-time Assistant Manager in Scranton, PA. You will lead a team to deliver exceptional guest experiences and support operational excellence. Candidates should have at least 1 year of retail or food experience and be comfortable working evenings and weekends. Strong leadership skills and the ability to coach team members are essential. This position offers the chance to grow within a dynamic company.

Qualifications

• 1 year retail or food experience required.
• Must complete Assistant Manager Training program.
• Experience in a leadership role preferred.

Responsibilities

• Manage guest service behaviors and provide coaching.
• Support Store Manager in building and developing a strong team.
• Assist with maintaining store appearance and cleanliness.
• Monitor product levels and manage stock.

Skills

Customer interaction

Team leadership

Food Safety certification

Computer skills

Education

High School or GED

Job description

Overview

Position Summary: If you are a high energy, outgoing person who loves to help and lead others and is looking to join a leadership team that is committed to creating a great place to work and an even better shopping experience for our guests, this job is for you. Assistant Managers support the Store Manager and other team members in delivering an exceptional guest shopping experience.

Responsibilities

• Manages the store team’s Guest Service behaviors, providing coaching to ensure that they greet all guests in a friendly manner to make them feel welcomed and to “make it right” for our guests.
• Support the Store Manager in building and developing a strong team through training, scheduling, coaching, and creating an engaging work environment that reflects the Company values.
• Partner with the Store Manager to achieve operational excellence and hit financial objectives on store promotions, sales objectives, controls, and related goals.
• Assist with maintaining store appearance and cleanliness (inside and out), including a clean coffee station, spotless food service area, and sparkling bathrooms; delegate tasks to maintain Company standards.
• Assist with quality control, merchandising, safety programs, and other guidelines for successful food service operation. Monitor product levels on the sales floor, including coolers and freezers, rotate stock, and keep product levels full to meet guest demand and the goal of 100% in-stock.
• Perform other duties as assigned by the Store Manager or designated person in charge in the Store Manager’s absence.
• Must be able to perform essential functions with or without reasonable accommodations.

Working Relationships

Store team members, Store Manager, District Manager, and various Corporate personnel and vendors.

Requirements

• Minimum Education: High School or GED
• Preferred Education: N/A
• Minimum Experience: 1 year retail or food experience; must complete Assistant Manager Training program before assigned to this role
• Preferred Experience: 1–2 years in retail, guest service, or restaurant in a leadership role
• Preferred Licenses/Certifications and Skills: ServSafe / Food Safety certification a plus but not mandatory
• Soft Skills: Comfortable talking and interacting with guests and team members; high energy; ability to move between activities quickly; team-oriented; computer skills helpful
• Scheduling: Primarily second shifts, must be able to work nights, weekends, and holidays
• Hours & Conditions: Full-time – 40 hours maximum
• Travel: 5–10% to cover store and attend meetings. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.
• Physical Requirements: Ability to maneuver and lift up to 10 pounds routinely, up to 25 pounds frequently, and up to 40 pounds occasionally; stand/walk 8 hours a day; able to reach, bend, squat, twist, grasp, and work in cooler
• Other: Specialized attire required in food establishments (hats or visors, gloves provided)
• Additional Info: Desired previous job experience: 2 years retail management or 2 years non-retail management; Associate’s or Bachelor’s Degree; stable work history; proficient computer skills

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail