Assistant Manager

Citi Trends; Belleville (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company in Belleville, IL is seeking an Assistant Store Manager to support operations and ensure a positive customer experience. This role involves training staff, managing inventory, and implementing sales strategies to achieve targets. The ideal candidate should have a high school diploma and 2-4 years of retail management experience. This is a full-time position, offering a dynamic environment with opportunities for team development.

Qualifications

• 2-4 years of retail experience as an Assistant Manager.
• 3-5 years of retail experience.

Responsibilities

• Ensure a welcoming environment by greeting all customers.
• Train and coach team members to provide exceptional customer service.
• Oversee inventory flow, including markdowns and ticketing.
• Monitor sales performance and implement strategies.
• Collaborate on marketing and promotional campaigns.

Skills

Excellent communication

Organizational skills

Mathematical calculations

Education

High school diploma or equivalent

Experience in retail management

Job description

Job Summary

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well‑trained team. This role involves overseeing daily operations, maintaining store standards, leading the team to achieve sales goals, building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

Duties / Responsibilities

• Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage.
• Train and coach team members to provide exceptional customer service and engagement.
• Oversee inventory flow, including markdowns, ticketing, and clearance management, maintaining accurate pricing and organized stockrooms; ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks; foster a positive and productive work environment.
• Monitor sales performance and implement strategies to achieve sales targets; collaborate with the store manager to create and implement effective marketing and promotional campaigns; maintain a clean and organized store environment.
• Perform other duties as may be assigned.

Required Skills / Abilities

• Excellent communication and organizational skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Education / Experience

• High school diploma or equivalent.
• Previous experience in retail management or a related field.
• 2-4 years of retail experience as an Assistant Manager.
• 3-5 years of retail experience.

Physical Requirements

• Squat/Kneel/Stoop (frequent to continuous)
• Stand/Bend/Walk (frequent to continuous)
• Twist (occasional to frequent)
• Reach above shoulder (occasional to frequent)
• Lift/Carry (occasional to frequent)
• Push/Pull (occasional to frequent)
• Use of hands (manual dexterity, grasping: frequent to continuous)

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Other

Industry

Retail

Location

Belleville, IL