Assistant Manager

KF; Williston (ND); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus eligible

2 weeks vacation

Employee meal discount

Medical benefits

Career development

Job summary

KFC Williston is seeking an Assistant Manager to support the Restaurant General Manager in upholding brand standards and inspiring the team. You will lead by example, train and coach staff, and ensure outstanding customer experiences across day, evening, and weekend shifts.

The role includes taking charge during the RGM's absence, driving operations, and contributing to hiring, training, and performance feedback while promoting equity and belonging in the team.

Qualifications

• Previous restaurant/retail management experience.
• Strong communication and leadership skills.
• Ability to lead by example and coach teammates.
• Commitment to food safety standards.

Responsibilities

• Support the RGM by upholding brand standards.
• Lead daily operations in the RGM's absence.
• Coach and recognize team members.
• Assist in sourcing, interviewing and hiring Team Members.
• Participate in P&L management, cash control and inventory.

Skills

Restaurant/retail management

Communication skills

Team leadership

Training coaching

Job description

KFC Assistant ManagerAbout the Job:As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities.Your presence across a variety of shifts is essential to leading the team and ensuring smooth operations. This role requires a regular and visible presence during day, evening, and weekend shifts, spread throughout the week. Schedules will be structured to support both operational needs and a sustainable work-life balance.The Day-to-Day:Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.Review financial reports and take appropriate actions to optimize performance.Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.Is this you?Experience in restaurant/retail management experience.Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.Ensure all employees receive proper training and resources.Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.Lead efforts in individual and team recognition, collaboration and motivation.Identify and recruit exceptional talent, supporting the RGM in the hiring process.Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus Eligible2 weeks’ vacationEmployee meal discount programMedical benefitsCareer advancement and professional developmentScholarship opportunitiesHealth and wellness programsPerks! Discounts on various offersNext Day pay availableKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!