Assistant Manager

KF; Nevada; On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Bonus Eligible

Paid time off

Free meals

Medical benefits from day 1

Career development

Scholarships

KFC Foundation programs

Job summary

KFC is seeking an Assistant Manager to support the Restaurant General Manager and uphold brand standards. You will train and coach the team, drive customer satisfaction, and step in during the RGM’s absence to ensure smooth operations.

The role emphasizes leadership, recruiting, and hands-on involvement in P&L, cash control, and safety standards, with a strong focus on equity and belonging across the team.

Qualifications

• 2+ years of restaurant/retail management experience.
• Proven ability to train and coach team members.
• Strong communication and performance coaching skills.

Responsibilities

• Lead daily operations in the Restaurant General Manager's absence.
• Train, coach and recognize team members to deliver great customer experiences.
• Assist with P&L, cash control, inventory, and labor management.
• Recruiting, interviewing and hiring Team Members while promoting inclusion.

Skills

Restaurant management

Leadership

Staff training

P&L management

Job description

About the Job:As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.Review financial reports and take appropriate actions to optimize performance.Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.Is this you?2+ years of restaurant/retail management experience.Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.Ensure all employees receive proper training and resources.Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.Lead efforts in individual and team recognition, collaboration and motivation.Identify and recruit exceptional talent, supporting the RGM in the hiring process.Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus Eligible2 weeks’ vacation and additional Paid Time OffFree meal each shiftMedical benefits from day 1Career advancement and professional developmentScholarship opportunitiesKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!