Assistant Manager

KF; Sioux Falls (SD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Two weeks vacation

Employee meal discount

Medical benefits

Career development opportunities

Scholarship opportunities

Next-day pay

KFC Foundation programs

Job summary

KFC is seeking an Assistant Manager in Sioux Falls to support the Restaurant General Manager, uphold brand standards, and inspire the team. You will lead daily operations, coach staff, and ensure excellent customer experiences across day, evening, and weekend shifts.

The role emphasizes ownership mentality with P&L involvement, recruitment, training, and maintaining health and safety standards. Ideal candidates bring restaurant/retail management experience, strong communication skills, and a

Qualifications

• Experience in restaurant/retail management.
• Ability to train and develop team members and implement brand standards.
• Strong communication and customer service focus.
• Knowledge of cash handling, inventory and labor management processes.

Responsibilities

• Lead daily operations in the RGM's absence.
• Assist in recruiting, interviewing and hiring Team Members.
• Manage cash control, security procedures and labor management.
• Review financial reports to improve performance.
• Ensure health and food safety standards are followed.
• Provide ongoing coaching, feedback and recognition to the team.
• Promote equity, inclusion and belonging within the restaurant.

Skills

Leadership

Team training

Customer service

Communication

P&L management

Cash handling

Inventory management

People management

Job description

KFC Assistant ManagerAbout the Job:As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities.Your presence across a variety of shifts is essential to leading the team and ensuring smooth operations. This role requires a regular and visible presence during day, evening, and weekend shifts, spread throughout the week. Schedules will be structured to support both operational needs and a sustainable work-life balance.The Day-to-Day:Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.Review financial reports and take appropriate actions to optimize performance.Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.Is this you?Experience in restaurant/retail management experience.Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.Ensure all employees receive proper training and resources.Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.Lead efforts in individual and team recognition, collaboration and motivation.Identify and recruit exceptional talent, supporting the RGM in the hiring process.Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus Eligible2 weeks’ vacationEmployee meal discount programMedical benefitsCareer advancement and professional developmentScholarship opportunitiesHealth and wellness programsPerks! Discounts on various offersNext Day pay availableKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!