Assistant Manager

Workstream; Westborough (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Workstream is hiring an experienced Assistant Manager for their store in Westborough, Massachusetts. You will be responsible for daily operations, staff training, and maintaining customer satisfaction.

The ideal candidate will have strong leadership and organizational skills, ensuring that all staff provide high-quality service while managing inventory and financial records. A positive and resourceful attitude is essential for this role, with opportunities for staff advancement.

Qualifications

• Proven ability to train and supervise staff effectively.
• Strong verbal communication and organizational skills.
• Experience in financial and statistical record maintenance.

Responsibilities

• Supervise daily operations of the store.
• Manage stock, staff, and sales.
• Ensure customer satisfaction through effective service.

Skills

Confidence

Resourcefulness

Organizational skills

Teamwork skills

Verbal communication skills

Numerical skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Wayback Burgers (formerly Jake's Wayback Burgers) is based in Cheshire, Connecticut.

We are looking for an experienced and skilled assistant manager with remarkable skills, who will help run a store effectively and with attention to detail.

Our assistant manager candidates are required to be in constant contact with staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of an assistant manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect assistant manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Responsibilities of an Assistant Manager

• Training and supervising staff
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Assistant Manager Requirements

• Confidence
• Resourcefulness
• Organizational skills
• Teamwork skills
• Verbal communication skills
• Numerical skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example