Assistant Manager

Ontario Trillium Foundation; Kenner (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Ontario Trillium Foundation is seeking an Assistant Manager to supervise employees, provide customer support, and manage workplace workflow. Responsibilities include scheduling meetings, conducting performance reviews, developing customer relationships, and overseeing recruitment processes. The ideal candidate demonstrates excellent communication skills, strong leadership, and the ability to motivate others in achieving workplace goals. This position is based in Kenner, Louisiana.

Qualifications

• Excellent verbal communication skills.
• Strong leadership and initiative required.
• Ability to provide excellent customer service.

Responsibilities

• Supervise employees during day-to-day tasks.
• Provide customer support in escalated situations.
• Manage the overall workflow of the workplace.

Skills

Excellent verbal communication

Strong leadership

Excellent delegator

Customer service

Quick decision-making

Time management

Organized

Attention to detail

Motivational skills

Job description

We are looking for an assistant manager to join our team! Assistant manager's duties include supervising employees during day-to-day tasks, providing customer support in escalated situations, and managing the overall workflow of a workplace.

Assistant Manager Duties and Responsibilities

While there are many duties and responsibilities for an Assistant Manager, some include:

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers, and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.

Assistant Manager Skill and Qualification:

• Excellent verbal communication, and the ability to convey important information clearly and effectively
• Strong leadership and initiative
• Excellent delegator and mediator
• People person, able to provide excellent customer service
• Quick decision-making and problem-solving abilities
• Excellent time management
• Responsible, goal-oriented, and organized
• Strong attention to detail and ability to multitask
• Confident, proactive, and willing to take on workplace challenges
• Great listening skills and ability to take direction from individuals in higher-level positions
• Likable by most and able to motivate others