Assistant Manager

Ontario Trillium Foundation; New Orleans (LA); On-site; USD 50,000 - 65,000; Full time

Job summary

Ontario Trillium Foundation is in New Orleans, Louisiana, seeking an Assistant Manager to oversee daily operations and support staff. The Assistant Manager will handle scheduling, performance reviews, and customer relations, requiring strong leadership and communication skills. Ideal candidates will be proactive problem solvers who thrive in dynamic environments. Responsibilities include working with various teams to enhance workplace efficiency and employee engagement.

Qualifications

• Excellent verbal communication, able to convey information clearly and effectively.
• Strong leadership skills and initiative are necessary.
• Ability to delegate and mediate efficiently.
• A people person with excellent customer service skills.
• Quick decision-making and problem-solving abilities are essential.

Responsibilities

• Supervise employees during day-to-day tasks.
• Conduct employee performance reviews.
• Schedule and coordinate meetings.
• Manage overall workflow of the workplace.
• Provide customer support in escalated situations.

Skills

Excellent verbal communication

Strong leadership and initiative

Excellent delegator and mediator

Customer service skills

Quick decision-making

Excellent time management

Organized and responsible

Strong attention to detail

Proactive and confident

Great listening skills

Job description

We are looking for an assistant manager to join our team! Assistant manager's duties include supervising employees during day-to-day tasks, providing customer support in escalated situations, and managing the overall workflow of a workplace.

Assistant Manager Duties and Responsibilities

While there are many duties and responsibilities for an Assistant Manager, some include:

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers, and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.

Assistant Manager Skill and Qualification:

• Excellent verbal communication, and the ability to convey important information clearly and effectively
• Strong leadership and initiative
• Excellent delegator and mediator
• People person, able to provide excellent customer service
• Quick decision-making and problem-solving abilities
• Excellent time management
• Responsible, goal-oriented, and organized
• Strong attention to detail and ability to multitask
• Confident, proactive, and willing to take on workplace challenges
• Great listening skills and ability to take direction from individuals in higher-level positions
• Likable by most and able to motivate others