Assistant Manager

National CORE; Sierra Vista, San Marcos (AZ, TX); On-site; USD 28,000 - 32,000; Full time

Job summary

National CORE is seeking a Full-Time Property Management Assistant to help maintain resident files, assist in marketing vacancies, and process housing applications. The role supports the Community Manager, handles banking duties, and posts payments in Yardi.

You will work with a team to ensure 100% occupancy, manage daily tasks, and maintain resident files in a compliant, customer-focused environment.

Qualifications

• High school education or equivalent.
• Proficient in verbal and written communication.
• Minimum 1–2 years in property management or affordable housing environment.

Responsibilities

• Maintain resident files per Compliance and Property Management policies.
• Assist in marketing and advertising for vacancies.
• Process housing applications per covenants and Tenant Selection Plan.
• Post resident payments in Yardi and perform daily banking tasks.
• Assist Community Manager with month-end reports and occupancy targets.
• Maintain office and resident files and support maintenance orders.
• Support team to ensure 100% occupancy and a clean, safe community.

Skills

Customer service

Verbal & written communication

Microsoft Office

Education

High school diploma

Tools

Yardi

Job description

Job DetailsJob Location: Sierra Vista - San Marcos, CA 92069 Position Type: Full Time Salary Range: $20.00 - $23.00 Hourly Job Category: Real Estate

RESPONSIBILITIES

• Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations.
• Assist in marketing and advertising for vacancies in accordance with properties Aff...
• Assist in maintaining property waiting list in accordance with Tenant Selection Plan.
• Process applications for housing in accordance with properties affordable housing covenants.
• Assist in preparing deposits for banking and making daily bank runs.
• Post resident payments into Yardi in a timely manner.
• Assist Community Manager in preparing management required month end reports.
• Assist Community Manager in maintaining work orders and posting in Yardi.
• Assist Community Manager in preparing office and maintenance supply orders in accordance with approved property budget.
• Working as a cohesive team with maintenance personnel to ensure vacancy turn times are met.
• Prepare late notices and notices to pay rent.
• Assist Community Manager with legal proceedings.
• Assist in showing available units.
• Maintain general office and resident files.
• Take a proactive role in shopping the competition and marketing.
• Assist residents at all times when requested.
• Record traffic in software program on a daily basis.
• Follow up with Guest Cards or a Thank-You response within twenty-four (24) hours of the visit with the prospect.
• Respond to all resident complaints in a timely and professional manner.
• Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee’s home.
• Other duties as requested.
• Assist Community Manager in maintaining 100% occupancy at all times.
• Ensure residents are provided a clean, safe and well maintained community.
• Maintain positive relations with CORE internal departments.
• Assist Community Manager in processing annual re-certifications within established timelines.
• Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.
• Encouraged to take company sponsored Tax Credit Specialist (TCS) certification class for professional development. TCS certification is required for promotion to a Community Manager position.

EXPERIENCE

• High school education or equivalent is needed with proficiency in both verbal and written communication skills.
• Minimum 1 to 2 years working in property management, preferably in an affordable housing environment.
• Minimum one year working in an administrative position.
• Understanding and comprehension of budgeting.
• Minimum of one year working in a customer service environment.
• Working knowledge of Microsoft Office products such as Word, Excel, and Outlook.
• Basic bookkeeping and general mathematical principles.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Sitting
• Walking
• Operate a computer
• Occasional lifting up to 25 pounds
• Occasional climbing of stairs

FLSA

Non-Exempt

Qualifications