Community Mgr 1 (On-site)

National CORE; Indio (CA); On-site; USD 30,307 - 33,062; Full time

Job summary

National CORE in Indio, CA seeks a Property Manager to oversee property administration and compliance while ensuring maximum occupancy. The role involves working closely with Hope Through Housing to enhance community programs and managing financial aspects such as accounts receivable.

The ideal candidate will have a high school diploma, two to five years of relevant experience, and be skilled in both Microsoft Office and Yardi accounting software. Key responsibilities include conducting inspections and maintaining strong community relationships.

Qualifications

• Minimum of two to five years working in a position with comparable responsibilities.
• Must be able to pass company-sponsored Tax Credit Certification class within the first year of employment.
• Minimum two years working in a customer-service environment.

Responsibilities

• Lead the administration and maintenance of properties ensuring 100% occupancy.
• Manage ongoing relationships with city staff and local service providers.
• Conduct monthly site inspections and prepare management reports.

Skills

Hard-working, positive attitude

Ability to work effectively at several properties

Organized and proficient at time management

Financial management experience

Microsoft Office products proficiency

Ability to build external relationships

Proficient in English

Education

High School education or equivalent

Tools

Yardi property-management software

Job description

Job Details

• Job Location: Desert Meadows - Indio, CA 92201
• Position Type: Full Time
• Education Level: High School
• Salary Range: $22.00 - $24.00 hourly
• Job Category: Property Management

Responsibilities

• Leading the overall administration, compliance, and maintenance of properties within a region, while striving to maintain 100% occupancy;
• Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood;
• Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community.

Compliance

• Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
• Review and approve all resident notices pertaining to recertification.
• Maintain property waiting list in accordance with the properties’ Tenant Selection Plan.
• Ensure applications for housing are processed in accordance with properties’ affordable housing covenants.
• Process annual recertifications within established timelines.

Property Operations

• Handle marketing and advertising for vacancies in accordance with properties’ affirmative fair housing marketing plan.
• Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.
• Conduct monthly site inspections and prepare reports for management.
• Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.
• Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.
• Ensure work orders are processed in Yardi within established timelines.

Financial

• Accurately account for and balance petty cash in accordance with company policies and procedures.
• Prepare deposits for banking and post resident payments into Yardi within timelines established by management.
• Prepare management‑required month‑end reports.
• Manage account receivables and ensure past resident balance‑due receivables are turned over to collection agencies.
• Keep resident ledgers accurate and work diligently with accounting to resolve any errors.

Human Resources

• Manage 1–2 on‑site office or maintenance employees within a region, including interviewing, training, timekeeping, performance evaluations, and disciplinary actions.
• Maintain positive relationships with CORE internal departments.

Customer Service

• Respond to all resident complaints in a timely and professional manner.
• Create a community of caring and excitement that is contagious for residents and noticeable to the community at large.

Resident Programs

• Design, implement and manage appropriate resident programs and is responsible for their on‑going success.

Community Relations

• Manage ongoing positive relationships with all city staff and other local representatives and social service providers.

General

• Must attend company‑sponsored events that relate to the development of the team, which may include overnight stays at locations away from the employee’s home.
• Must possess a valid California Driver’s License and automobile insurance to drive for business purposes or have reliable transportation.
• Other duties as requested.

Skills

• Hard‑working, positive attitude.
• Ability to work effectively at several properties within a region.
• Ability to work with and understand persons of all ethnic and family backgrounds.
• Ability to build and deliver specialized programs appropriate to the residents of the community.
• Ability to build external relationships while positively promoting the organization.
• Organized and proficient at time management.
• Proficient in English language in verbal and written communications.
• Relate to others beyond giving and receiving instructions.
• Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.

Experience

• Minimum of a high school education or equivalent.
• Minimum two to five years working in a position with comparable responsibilities.
• Must be able to pass company‑sponsored Tax Credit Certification class within the first year of employment; if the employee cannot pass after the second attempt, the employee will be subject to discipline up to and including termination.
• Minimum two years working in a customer‑service environment.
• Minimum two years supervisory experience.
• Financial management experience.
• Microsoft Office Products such as Word, Excel, and Outlook.
• Yardi property‑management accounting software is preferred.

Physical Requirements / Work Environment

• 5–7 hours of sitting, reading and typing on a daily basis.
• 1–3 hours of walking on a daily basis.
• Up to 6 hours of continuous walking for 1–3 continuous days at times of property inspections.
• Driving.
• Operate computer and office equipment.
• Occasional lifting of up to 20 pounds.
• Occasional climbing of stairs.
• Driving – traveling from site to site.

FLSA: Non‑Exempt