Assistant Manager

National CORE; San Diego (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

National CORE is seeking a full-time Property Management Assistant at Arbor Village, San Diego, CA. You will help maintain resident files, assist marketing efforts, process housing applications, and support the Community Manager to keep occupancy high and operations smooth.

The role requires 1–2 years in property management, strong communication, and proficiency with Microsoft Office and Yardi. Validated customer service experience is essential.

Qualifications

• High school education or equivalent; strong verbal and written communication skills.
• 1–2 years in property management, preferably in affordable housing.
• At least 1 year in an administrative role.
• Understanding of budgeting and financial processes.
• Experience in customer service environments.
• Proficiency with Microsoft Word, Excel, and Outlook; basic bookkeeping.

Responsibilities

• Maintain resident files per Compliance and Property Management policies.
• Assist in marketing and advertising for vacancies.
• Maintain the property waiting list per Tenant Selection Plan.
• Process housing applications per affordable housing covenants.
• Post resident payments into Yardi and assist with month-end reports.
• Assist Community Manager with occupancy management and office duties.
• Support maintenance staff to ensure timely vacancy turns and clean, safe communities.

Skills

Verbal communication

Written communication

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Yardi

Job description

Job DetailsJob Location: Arbor Village - San Diego, CA 92113Position Type: Full TimeSalary Range: $17.00 - $25.00 HourlyJob Shift: DayJob Category: Property Management

RESPONSIBILITIES

• Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations.
• Assist in marketing and advertising for vacancies in accordance with properties Aff…
• Assist in maintaining property waiting list in accordance with Tenant Selection Plan.
• Process applications for housing in accordance with properties affordable housing covenants.
• Assist in preparing deposits for banking and making daily bank runs.
• Post resident payments into Yardi in a timely manner.
• Assist Community Manager in preparing management required month end reports.
• Assist Community Manager in maintaining work orders and posting in Yardi.
• Assist Community Manager in preparing office and maintenance supply orders in accordance with approved property budget.
• Working as a cohesive team with maintenance personnel to ensure vacancy turn times are met.
• Prepare late notices and notices to pay rent.
• Assist Community Manager with legal proceedings.
• Assist in showing available units.
• Maintain general office and resident files.
• Take a proactive role in shopping the competition and marketing.
• Assist residents at all times when requested.
• Record traffic in software program on a daily basis.
• Follow up with Guest Cards or a “Thank-You” response within twenty-four (24) hours of the visit with the prospect.
• Respond to all resident complaints in a timely and professional manner.
• Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee’s home.
• Other duties as requested.
• Assist Community Manager in maintaining 100% occupancy at all times.
• Ensure residents are provided a clean, safe and well maintained community.
• Maintain positive relations with CORE internal departments.
• Assist Community Manager in processing annual re-certifications within established timelines.
• Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.
• Encouraged to take company sponsored Tax Credit Specialist (TCS) certification class for professional development. TCS certification is required for promotion to a Community Manager position.

EXPERIENCE

• High school education or equivalent is needed with proficiency in both verbal and written communication skills.
• Minimum 1 to 2 years working in property management, preferably in an affordable housing environment.
• Minimum one year working in an administrative position.
• Understanding and comprehension of budgeting.
• Minimum of one year working in a customer service environment.
• Working knowledge of Microsoft Office products such as Word, Excel, and Outlook.
• Basic bookkeeping and general mathematical principles.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Sitting
• WalkingOperate a computer
• Occasional lifting up to 25 pounds
• Occasional climbing of stairs

FLSA

Non-Exempt