Assistant Manager

IHOP; Shreveport (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

IHOP is seeking professionals with drive and passion for hospitality to lead our operation through exceptional leadership and a strong focus on guest satisfaction. You will assist in achieving budgeted sales, build relationships across restaurant staff and guests, and implement the Restaurant Training Program for hourly employees to improve operations and guest service.

Additionally, you will support annual marketing objectives, regulatory compliance, recruitment and retention of team members,

Qualifications

• High school diploma or GED; two to four years related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Assist in the achievement of budgeted sales and profits.
• Develop and maintain professional working relationships with restaurant employees, Corporate and Regional employees, and guests.
• Implement the Restaurant Training Program for all restaurant hourly non-management employees.
• Assist in the execution of annual financial, local restaurant marketing, and guest service objectives.
• Comply with federal, state, and local regulations.
• Assist in the recruitment, training and retention of team members.
• Ensure adequate levels of supplies; equipment, and premises are in proper condition.
• Ensure safety and sanitation practices are maintained according to regulations and SOP.
• Assist in completion of all required reports and other administrative duties.

Education

High school diploma or GED

Job description

IHOP is searching for professionals with drive and passion for hospitality to lead our effort in creating a successful operation through exceptional leadership.

Responsibilities

• Assist in the achievement of budgeted sales and profits
• Develop and maintain professional functional working relationships with restaurant employees, Corporate and Regional employees, and guests.
• Implement the Restaurant Training Program for all restaurant hourly non-management employees to improve unit operations and the guest experience.
• Assist in the execution of annual financial, local restaurant marketing, and guest service objectives, strategies and tactics for assigned unit.
• Comply with federal, state, and local regulations.
• Assist in the recruitment, training and retention of team members.
• Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, and miscellaneous supplies.
• Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and SOP.
• Ensure safety and sanitation practices are maintained according to federal, state and local regulations and SOP
• Assist in completion of all required reports and other administrative duties as assigned. This job description is not all inclusive.

Supervisory Responsibilities

• Directly supervise team members at assigned unit.
• Assist General Manager with the overall direction, coordination, and evaluation of Company unit.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training team members
• Planning, assigning, and directing work; appraising performance, rewarding and setting performance expectations for the shift.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or experience

High school diploma or general education degree (GED) and would prefer two to four years related experience and/or training, or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. While performing the duties of this job, the Manager is regularly is required to:

• Stand, walk, and sit.
• Use hands to reach, grasp, handle, or feel objects, tools, or controls.
• Stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
• The Manager will regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision and distance vision