Assistant Manager

Popeyes-01d9eb60; Senatobia (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Popeyes is seeking an Assistant Manager to lead the restaurant’s day-to-day operations, drive profitability, and ensure guest satisfaction. You will oversee inventory, maintain brand standards, and coach a team of Hourly Shift Coordinators and Team Members to deliver fast, friendly service in a clean facility.

In this role you will partner with the Restaurant General Manager to optimize profitability, manage shifts, and uphold operational standards across the unit.

Qualifications

• Must be 18+ years old.
• HS Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick-service restaurant experience; management preferred.
• Some understanding of P&L to influence profitability.

Responsibilities

• Oversee profitability and inventory control for the restaurant.
• Direct daily restaurant operations for a single location to ensure smooth service.
• Coach and develop shifts coordinators and team members to raise performance.
• Direct restaurant team toward efficient and accurate food preparation and service within speed guidelines.
• Perform duties of Hourly Shift Coordinator when necessary.

Skills

Team leadership

Customer service

Communication

Operations management

Inventory management

P&L awareness

Education

HS Diploma or GED

Some college

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability