Assistant Manager

Popeyes-01d9eb60; Brandon (MS); On-site; USD 36,000 - 52,000; Full time

Job summary

Popeyes is seeking an Assistant Manager in Brandon, MS, to lead daily operations, drive profitability, and ensure exceptional guest service. The AM will support the RGM, coach team members, and manage 20-45 staff in a fast-paced environment.

The role emphasizes teamwork, inventory control, and adherence to brand standards while maintaining a safe, welcoming dining experience for guests.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• 1–2 years of quick service restaurant experience; management preferred.
• Some understanding of P&L interpretation and management to influence profitability.
• 2 years of college coursework preferred.

Responsibilities

• Assist the RGM in managing daily restaurant operations to drive profitability and guest satisfaction.
• Coach and develop Shift Coordinators and Team Members to elevate team performance.
• Direct efficient food preparation and service to meet speed of service guidelines.
• Oversee inventory, cash control, and safety procedures to protect assets.
• Perform duties of Hourly Shift Coordinator when needed.

Skills

Leadership

Coaching

Guest service

Profitability mindset

Education

High School Diploma or GED

2 years of college preferred

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability