Assistant Manager

Pinnacle Hills Promenade; Rogers (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Restaurant

Job summary

Pinnacle Hills Promenade is seeking a Store Operations Manager to drive in-store performance and customer experience.

You will analyze sales reports, partner with the Store Manager to execute business and sales strategies, and lead the team to achieve brand standards while maintaining compliance and inventory controls.

The role emphasizes training, scheduling, payroll accuracy, loss prevention, and visual presentation to reflect the brand.

Qualifications

• Strong retail management experience
• Ability to analyze metrics and drive sales
• Knowledge of inventory and loss prevention

Responsibilities

• Analyzes sales reports and KPIs to determine business needs.
• Executes in-store business and sales strategies with Store Manager.
• Establishes expectations and holds team accountable.
• Controls payroll and supply budgets.
• Oversees scheduling, inventories, and payroll accuracy.
• Ensures cash handling and register accuracy.
• Ensures compliance with policies and loss prevention.
• Oversees inventory receipt/dispatch and replenishment.
• Maintains brand-aligned visual presentation.
• Develops high-performance culture and coaching.

Job description

Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.

Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

Controls payroll and supply budget.

Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.

Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.

Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

Trains, coaches and assists with locate fulfillment and selling.