Assistant Manager

American Vintage Groupe; Palo Alto (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

American Vintage Groupe is seeking an Assistant Manager for its Stanford, CA boutique. This full-time, on-site role supports the Store Manager in daily operations, leads the sales team, ensures exceptional customer service, and promotes the brand's aesthetic.

You will monitor sales, assist with scheduling and training, and support promotions. Ideal candidates have retail fashion experience, strong leadership, excellent communication, and a flexible schedule to cover weekends and holidays.

Qualifications

• Experience in apparel retail with a strong interest in fashion and the brand aesthetic.
• Proven leadership and people management skills.
• Excellent customer service and communication abilities.
• Experience with POS systems and cash handling.
• Ability to monitor KPIs and drive store performance.
• Willingness to work weekends and holidays and adapt to flexible shifts.

Responsibilities

• Support Store Manager in daily store operations and procedures.
• Lead and coach the sales team to deliver outstanding customer service.
• Ensure product knowledge and a welcoming store environment aligned with the brand.
• Assist with scheduling, training, and visual merchandising.
• Help implement promotions and marketing activities and monitor sales performance.

Skills

Leadership

Customer service

Communication

Operations and sales

Organization

Flexibility and reliability

Education

High School Diploma or Equivalent

Business/Fashion-related education (advantage)

Tools

POS systems

Cash handling

Job description

Company Description

American Vintage Groupe is a contemporary fashion brand founded in 2005 in Marseille, France, inspired by the American way of life and built around the idea of transforming wardrobe essentials into trend-forward pieces. Over the years, the brand has expanded from its original T-shirt concept to a multi-faceted collection that blends classic silhouettes with daring style combinations for diverse personalities. American Vintage now operates nearly 150 boutiques worldwide and is present in more than 1,500 retail outlets, supported by a team of around 450 colleagues across 19 countries. The brand identity centers on timeless basics such as white T-shirts, blue jeans, soft colorful knitwear, and off-white denim, presented with a modern, elevated twist. Applicants join a growing, international company that values creativity, authenticity, and a strong sense of style.

Role Description

The Assistant Manager is a full-time, on-site role based at our American Vintage boutique in Stanford, CA. This role supports the Store Manager in overseeing daily store operations, including opening and closing procedures, visual merchandising, inventory management, and adherence to brand standards. The Assistant Manager leads and coaches the sales team, ensuring excellent customer service, product knowledge, and a welcoming store environment that reflects the American Vintage brand. Responsibilities include monitoring sales performance, assisting with scheduling, supporting training initiatives, and helping to implement store promotions and marketing activities. The role also involves handling customer concerns, ensuring accurate cash handling, and collaborating with management to drive store profitability and team engagement.

Qualifications

• Retail and fashion expertise: experience in apparel retail, strong interest in fashion and styling, and ability to represent the brand’s aesthetic.
• Leadership and people management: skills in supervising teams, coaching staff, motivating sales associates, and fostering an inclusive, high-performance culture.
• Customer service and communication: ability to deliver exceptional in-person service, resolve issues professionally, and communicate clearly with customers and colleagues.
• Operations and sales skills: experience with POS systems, cash handling, inventory management, and driving sales through KPIs and performance metrics.
• Organization and problem-solving: strong time management, attention to detail, and the capacity to prioritize tasks in a fast-paced retail environment.
• Flexibility and reliability: willingness to work weekends, holidays, and variable shifts as needed, and dependability in meeting responsibilities.
• Preferred qualifications: prior experience as a key holder or supervisor, familiarity with visual merchandising standards, and knowledge of boutique or premium fashion retail.
• Education: high school diploma or equivalent required; post-secondary education in business, fashion, or related fields is an advantage.