Assistant Manager

Popeyes-01d9eb60; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Popeyes Assistant Manager in New York oversees daily restaurant operations, driving profitability while ensuring fast, friendly guest service. You lead a 20–45 person team, coach staff, and maintain brand standards under the RGM's guidance.

You will manage inventory, coordinate orders, and supervise training to improve team performance and service speed in a high-volume environment.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience; management preferred.
• Some understanding of P&L interpretation and profitability.

Responsibilities

• Manages inventory costs and conducts daily/weekly/monthly inventory inspections.
• Places and receives inventory truck orders.
• Directs restaurant team toward efficient and accurate preparation and sale of products.
• Performs duties of Hourly Shift Coordinator when necessary.
• Motivates and directs team members to exceed guest expectations with fast, friendly service.
• Interacts with external vendors for maintenance and facility needs.

Skills

Guest service

Inventory control

Coaching

P&L basics

Education

High School Diploma

GED

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability