Assistant Manager

Dunkin' | Coffee Grinder Donuts Inc; Norwood (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin in Norwood, MA is seeking an Assistant Manager to direct the restaurant's daily operations and oversee a team delivering exceptional guest service. You will drive store profitability by executing the company's business plan and manage hiring and training to build a high-performing team.

As the day-to-day operator, you will uphold labor and health laws, act as a role model, and maintain integrity and accountability in all interactions with customers, Team Members, and corporate management.

Qualifications

• Experience in fast-paced retail/food service preferred.
• Ability to lead and develop a team.
• Strong communication and interpersonal skills.
• Commitment to customer satisfaction.

Responsibilities

• Direct the overall operation of the restaurant.
• Hire and oversee a team delivering exceptional guest service.
• Manage the store's financial performance.
• Drive sales and profitability through execution of the business plan.
• Foster teamwork through training, communication and relationship building.
• Uphold labor and health laws and company policies.
• Maintain integrity, honesty and accountability in all actions.

Skills

Sales leadership

Team management

Employee training

Customer service

Compliance

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard