Assistant Manager

Dunkin' | Andrade Group; Milford (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Dunkin' franchisee in Milford, NH is seeking an Assistant Manager to oversee daily restaurant operations, lead a team, hire and train staff, and drive sales. This role focuses on delivering exceptional guest service while managing profitability and compliance with labor laws and company policy.

You will model integrity and accountability, ensure teamwork, and foster a positive work environment. Competitive wages and growth opportunities are available.

Qualifications

• Experience leading a restaurant team and delivering guest service.
• Ability to hire and train staff.
• Strong understanding of store financials and profitability.
• Compliance with state and federal labor and health laws.

Responsibilities

• Direct overall operation of the restaurant.
• Hire and oversee a team of employees delivering guest service.
• Manage financial performance of the store.
• Promote professional conduct with customers, team members, and management.
• Uphold company policies and Dunkin brand standards.

Skills

Team Leadership

Customer Service

Training & Development

Communication

Problem Solving

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard