Assistant Manager

Dunkin' | Chohan; Clarksburg (MD); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is looking for an Assistant Manager to oversee the daily operations of the restaurant and lead a team focused on delivering exceptional guest service.

You will hire, train, and supervise Team Members, ensuring adherence to company policies and health and labor laws while driving sales and profitability.

Qualifications

• Strong leadership and people-management abilities.
• Excellent customer service and guest relations skills.
• Ability to train, coach and develop team members.
• Effective communication with staff and management.
• Knowledge of labor and health standards and company policies.

Responsibilities

• Direct overall operation of the restaurant.
• Hire and oversee a team delivering guest service.
• Manage the financial performance of the store.
• Drive sales and profitability through execution of business plan.
• Maintain a positive, professional environment and uphold company policies.

Skills

Leadership

Customer service

Team training

Communication

Compliance

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard