Back of House Manager

Workstream; Oxnard (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Workstream is seeking a skilled Store Manager to oversee store operations in Oxnard, California. The ideal candidate will ensure effective management of daily operations, staff training, and provide outstanding customer service. This role requires a leader who can maximize profitability while maintaining high standards of customer satisfaction.

The Store Manager will be responsible for supervising staff, managing budgets, and liaising with management. Qualified candidates must possess strong communication skills and organizational abilities to thrive in a fast-paced environment.

Qualifications

• Experience in managing staff and store operations.
• Ability to ensure high-quality customer service.
• Strong financial performance monitoring skills.

Responsibilities

• Supervise store outlets and manage daily operations.
• Recruit, train, and appraise staff to ensure high performance.
• Manage budgets and oversee stock control.
• Handle customer complaints and queries effectively.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Manager Job Description

We are looking for an experienced and skilled manager with remarkable skills, who will run a store effectively and with attention to detail.

Our manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example