Assistant Manager

Alidoro; New York (NY); Hybrid; USD 45,000 - 58,000; Full time

Job summary

Alidoro in New York seeks an Assistant Manager to lead a busy team and uphold first‑class customer service and product quality. You will manage 10–20 staff across customer service and operations, training new personnel, maintaining cleanliness, and hitting COGs and labor targets.

You will create staff schedules, facilitate weekly payroll, manage inventory, coordinate catering orders with the corporate Catering Department, and test employees to ensure ongoing retraining.

Responsibilities

• Training new staff on daily functions and responsibilities.
• Ensuring cleanliness and regular maintenance of the shop.
• Ensuring the store hits COGs and labor targets.
• Create staff work schedules and weekly payroll facilitation.
• Inventory management for food, packaging, and equipment.
• Finalizing and executing catering orders; coordinate with Catering Dept daily.
• Create production pars based on estimates weekly.
• Maintain quality control and communicate issues to kitchen/back of house.
• Assist with promotional event planning.
• Respond to customer emails daily and handle guest complaints.
• Test employees to sustain continual retraining process.

Job description

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Assistant Manager

Full-time position for Assistant Manager at Alidoro is available!
You will be working with a top-tier team, but in a fun and casual environment! This position is perfect for someone who wants to pursue a long-term career in the F&B industry. However, please note that we work in a demanding environment and have a serious first-class approach to customer service and quality of product. Be ready to manage a staff of 10-20 employees in all aspects of customer service and operations.

As the Assistant Manager:

• You will be training new staff members on their daily functions
• Ensuring cleanliness and regular maintenance of the shop
• You will also be required to ensure the performance of the store hits COGs and labor targets.
• Create staff work schedules and facilitate payroll on a weekly basis
• Manage inventory for food, packaging and store equipment and materials.
• You will be finalizing and executing all catering orders and working closing with the corporate Catering Department on a daily basis.
• You will be creating production pars based on estimates, on a weekly basis
• Continually ensure quality control of all products and communicate to kitchen and back of house when issues arise
• Assist with promotional event planning,
• Respond to customer emails (daily), and handle guest complaints
• You will be asked to test employees to maintain a continual retraining process