Assistant Manager

Burger King; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A nationwide restaurant chain is seeking an Assistant Manager in New York to lead operations focused on profitability and guest service. This role involves managing inventory, ensuring compliance with operational standards, and providing coaching to team members for optimal performance. Ideal candidates will have leadership experience in quick service restaurants and a strong understanding of guest service principles. Must be available for evening and weekend shifts.

Qualifications

• At least 18 years of age.
• 1-2 years of previous quick service restaurant experience.
• Management experience preferred.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Manage inventory costs and perform inspections.
• Maintain a list of all restaurant assets.
• Ensure preventative maintenance of facility and equipment.
• Motivate team members for excellent guest service.
• Provide coaching and feedback to team members.

Skills

Leadership skills

Guest service principles understanding

P&L management understanding

Inventory management

Education

High school diploma or GED

2 years of college preferred

Job description

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Summary of Responsibilities

• Manages inventory costs and maintains inventory by performing daily, weekly, and monthly inventory inspections.
• Places and receives inventory truck orders.
• Maintains and regularly monitors a list of all restaurant assets.
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with company standards, interacting with external vendors as required.
• Ensures that the restaurant follows all cash control and security procedures (e.g., safe counting, cash drawers).
• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility.
• Provides coaching and feedback to Shift Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance.
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Ensures that the restaurant upholds operational and brand standards.

Qualifications and Skills

• Must be at least 18 years of age.
• High school diploma or GED required; 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience; management experience preferred.
• Some understanding of P&L interpretation and management to influence profitability.
• Demonstrated leadership skills.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed for proper functioning of the restaurant.