Assistant Manager

Burger King; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Workstream is seeking an Assistant Manager in Chicago, IL, to oversee daily restaurant operations while focusing on profitability and guest service. You will manage a team of 20-45 employees, ensuring effective coaching and adherence to operational standards. Candidates should have a high school diploma or GED and prior experience in the quick service sector. This position requires evening, weekend, and holiday availability. Join a dynamic team dedicated to serving guests and developing talent.

Qualifications

• Must be at least eighteen (18) years of age.
• 1-2 years of previous quick service restaurant experience, management experience preferred.
• Some understanding of P&L interpretation.

Responsibilities

• Manage inventory costs and perform regular inventory inspections.
• Motivate team members to exceed guest expectations.
• Provide coaching to Shift Coordinators and Team Members.

Skills

Leadership skills

Guest service principles

Inventory management

Education

High School Diploma or GED

2 years of college preferred

Job description

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities

PROFITABILITY

• Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections
• Places and receives inventory truck orders
• Maintains and regularly monitors a list of all restaurant assets
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

GUEST

• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility

PEOPLE

• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance

OPERATIONS

• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that the restaurant upholds operational and brand standards
• Performs duties of Hourly Shift Coordinator when necessary

Qualifications And Skills

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management influence profitability
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant