Assistant Manager

KF; Crown Point (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus eligible

Paid vacation

Free meals

Medical benefits day 1

401k with match

Career advancement

Tuition reimbursement

Scholarship programs

Wellness programs

Employee discounts

KFC Foundation

Job summary

KF in Crown Point, IN is seeking an Assistant Manager to support the Restaurant General Manager by upholding brand standards and leading a team to deliver outstanding customer experiences. You’ll run daily operations in the RGM’s absence, guide training, payroll, scheduling, and inventory, and drive performance with coaching and recognition; overtime is expected as described.

This role emphasizes culture, equity, inclusion, and belonging, with benefits including medical from day 1, 401(k) with

Qualifications

• 2+ years of restaurant/retail management experience.
• Assist with P&L management including labor and inventory.
• Champion KFC culture and values, promoting equity and belonging.

Responsibilities

• Ensure consistent customer satisfaction by modeling the KFC Connect Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to shift responsibilities and maintain food safety standards.
• Take charge of restaurant operations in the RGM's absence.
• Collaborate with the RGM on performance feedback and people decisions.
• Assist in sourcing, recruiting and hiring Team Members.

Skills

Team leadership

Communication

People management

Job description

About the Job:As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.Review financial reports and take appropriate actions to optimize performance.Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.Is this you?2+ years of restaurant/retail management experience.Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.Ensure all employees receive proper training and resources.Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.Lead efforts in individual and team recognition, collaboration and motivation.Identify and recruit exceptional talent, supporting the RGM in the hiring process.Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus Eligible2 weeks’ vacation and additional Paid Time OffFree meal each shiftMedical benefits from day 1401k retirement plan with 6% matchCareer advancement and professional developmentTuition reimbursement and scholarship opportunitiesHealth and wellness programsPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!