Assistant Manager

Workstream; Morgan City (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

SONIC Drive-In is seeking an Assistant Manager in Morgan City, LA to assist the General Manager in overseeing drive-in operations and staff training. You’ll ensure quality food, a clean and safe environment, and an enjoyable guest experience.

Responsibilities include coaching team members, managing staff, opening/closing duties, inventory control, and maintaining records. A strong customer-service mindset and ability to work flexible hours are essential.

Qualifications

• Six months of restaurant management experience (QSR) or one year of retail management.
• Experience running shifts without supervision.
• Ability to work irregular hours, nights, weekends and holidays.
• General knowledge of the restaurant industry or retail operations.

Responsibilities

• Manage, train, monitor and coach Team/Crew Members, Carhops and Skating Carhops.
• Direct and assign drive-in staff to meet standards.
• Open and/or close the restaurant as needed.
• Monitor staffing, inventory and food cost; assist with weekly inventory.
• Maintain files, records and required documentation.
• Respond to guest requests and resolve complaints with supervision.

Skills

Restaurant management experience

Retail management experience

Shift supervision

Communication skills

Math skills

Reading skills

Computer skills

Leadership

Customer service mindset

Job description

Being an Assistant Manager at a SONIC Drive-In restaurant involves assisting the General Manager in managing drive-in operations and training staff to ensure quality food in a clean, safe and efficient manner. Our goal is to provide an enjoyable dining experience for every guest.

Basic Job Duties

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance with the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully responds to guest requests; reports guest complaints to immediate supervisor and assists in resolving complaints

Requirements

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional Qualifications

• Friendly and smiling faces that enjoy providing courteous food service to our guests
• Professional individuals who value people and demonstrate respect for others
• A team player willing to meet and exceed drive-in goals and objectives
• Strong leadership skills with the ability to motivate and lead team members
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams

SONIC and its independent franchise owners are Equal Opportunity Employers.