Assistant Manager

Workstream; Dumas (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

SONIC Drive-In is seeking an Assistant Manager to assist the General Manager in overseeing drive-in operations and to help lead a team focused on quality, safety, and efficiency. You will train Crew Members and Skating Carhops, ensuring every guest enjoys a positive dining experience at SONIC.

The role requires flexible hours including nights, weekends, and holidays, with experience in restaurant or retail management preferred.

Qualifications

• Six months of restaurant management experience (QSR) or one year of entry level retail management experience required.
• Experience running shifts without supervision.
• Strong communication and math skills for daily operations.

Responsibilities

• Assist the General Manager in managing drive-in operations.
• Train and support other employees to ensure quality food in a clean, safe and efficient manner.
• Direct and assign staff to meet all aspects of food service standards.
• Open or close the restaurant as needed and monitor staffing and inventory levels.
• Maintain records and documentation and reinforce customer service focus.

Skills

Leadership

Team training

Customer service

Multi-tasking

Communication

Job description

Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Basic job duties for the drive-in restaurant’s Assistant Manager include:

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Requirements:

SONIC Drive-In Assistant Manager Requirements:

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.

SONIC and its independent franchise owners are Equal Opportunity Employers.