Assistant Manager

Workstream; Leesburg (VA); On-site; USD 19,286 - 27,552; Full time

Job summary

SONIC Drive-In in Leesburg, VA is seeking an Assistant Manager to support the General Manager in day-to-day drive-in operations and staff training to ensure quality food in a clean, safe and efficient environment. You will lead shifts, supervise Team Members and Carhops, and help deliver a friendly guest experience.

The role requires flexible hours, basic math and computer skills, and the ability to multi-task, communicate clearly and solve problems with autonomy.

Qualifications

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication skills; basic math, reading and computer skills.
• Ability to follow directions and work with autonomy, multi-task and solve problems.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees to meet operational standards.
• Adheres to employee handbook, policies and practices.
• Performs opening and/or closing duties.
• Monitors staffing levels, inventory levels and food cost control.
• Completes weekly inventory as needed.
• Maintains files, records and required documentation.
• Reinforces customer service focus and guest satisfaction.
• Responds to guest requests and helps resolve complaints.

Skills

Restaurant management

Communication

Multi-tasking

Problem solving

Job description

Being an Assistant Manager at a SONIC Drive-In restaurant involves assisting the General Manager in managing drive-in operations and training staff to ensure quality food in a clean, safe and efficient manner. Our goal is to provide an enjoyable dining experience for every guest.

Basic Job Duties

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance with the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully responds to guest requests; reports guest complaints to immediate supervisor and assists in resolving complaints

Requirements

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional Qualifications

• Friendly and smiling faces that enjoy providing courteous food service to our guests
• Professional individuals who value people and demonstrate respect for others
• A team player willing to meet and exceed drive-in goals and objectives
• Strong leadership skills with the ability to motivate and lead team members
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams

SONIC and its independent franchise owners are Equal Opportunity Employers.