Assistant Manager

Workstream; Kemp (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

SONIC Drive-In in Kemp, TX seeks an Assistant Manager to support the General Manager in running drive-in operations and training staff to deliver quality food in a clean, safe, and efficient environment.

You will lead team members, carhops, and skaters, ensuring guest satisfaction and adherence to company policies while managing opening/closing duties and inventory control.

Qualifications

• Minimum 6 months of restaurant management experience (QSR) or 1 year retail management experience.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication, basic math, reading and computer skills.
• Ability to follow directions and multi-task with autonomy.

Responsibilities

• Assist in managing drive-in restaurant operations and training staff.
• Direct and coach team members, carhops and skating carhops.
• Monitor compliance with policies and procedures.
• Perform opening and/or closing duties.
• Adjust staffing levels, inventory and food cost control as needed.
• Complete weekly inventory and maintain records.
• Support administrative tasks and guest service resolution.

Skills

Leadership

Customer service

Team management

Communication

Multi-tasking

Problem solving

Tools

Point of sale

Basic computer skills

Job description

Being an Assistant Manager at a SONIC Drive-In restaurant involves assisting the General Manager in managing drive-in operations and training staff to ensure quality food in a clean, safe and efficient manner. Our goal is to provide an enjoyable dining experience for every guest.

Basic Job Duties

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance with the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully responds to guest requests; reports guest complaints to immediate supervisor and assists in resolving complaints

Requirements

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional Qualifications

• Friendly and smiling faces that enjoy providing courteous food service to our guests
• Professional individuals who value people and demonstrate respect for others
• A team player willing to meet and exceed drive-in goals and objectives
• Strong leadership skills with the ability to motivate and lead team members
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams

SONIC and its independent franchise owners are Equal Opportunity Employers.