Assistant Manager

Andasol Management, Inc.; Mill Creek (WA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Matching

Vacation Time

Discounted Storage

Education Assistance

Employee Assistance Program

Residency Opportunities

Employee Discount Store

Work/Life Balance

Growth Opportunities

Mileage Reimbursement

Job summary

Andasol Management, Inc. is hiring for an Assistant Manager at Trojan Storage in Mill Creek, WA. You will support day-to-day operations, provide outstanding customer service, manage rentals and collections, and help maintain property cleanliness and curb appeal.

Reporting to the District Manager, you will work independently on daily/monthly checklists and assist in overall property operations. Weekend availability is preferred, with a strong emphasis on customer experience.

Qualifications

• 1 year of experience in a customer facing role preferred.
• Valid driver’s license, insurance, and transportation to travel between properties.

Responsibilities

• Supports sales goals by promoting units and services, following up on leads, and obtaining reviews.
• Guides customers through the rental process, offers insurance, and conducts site tours.
• Performs daily cleaning and maintenance to keep the property presentable.
• Balances cash drawers, handles payments, and conducts checks and inspections.
• Delivers excellent customer service through multiple channels and handles complaints.

Skills

Customer service

Communication skills

Organizational skills

Computer skills

Basic math

Job description

Who We Are?

Trojan Storage is the best self-storage operator in the business with over 40+ locations in the U.S today! Simply put, we have the best people in the workplace with our amazing culture, healthy benefits, and growth opportunities.

Full Time Mill Creek, WA, US

Salary Range: $19.00 To $21.00 Annually

Full-Time schedule 9:30AM to 5:30PM

• Medical, Dental, Vision, & Life Insurance
• 401k Matching Program
• Vacation Time

• Discounted Storage
• Education Assistance Program
• Employee Assistance Program

• Residency Opportunities (Performance & tenure required for eligibility)
• Employee Discount Store

• Work/Life Balance
• Growth Opportunities
• Mileage Reimbursement
• And Much More…

Your Role:

Join our amazing company and start your career in Self-Storage today! The assistant manager’s role supports the day-to-day operations collaborating with the manager of the property. Reporting directly to their District Manager, this individual provides excellent customer service, manages the rental and collection process, and proactively maintains the properties cleanliness. This individual works independently, both inside and outside, completing daily and monthly checklists, and assists in the daily operations of the property.

Your Responsibilities:

• Supports the properties sales goals by effectively promoting units and supplies, following up on leads, and garnering positive reviews.
• Guides customers through the rental process, including offering insurance, handling 3 rd party products and services, and conducting site tours.
• Performs daily cleaning and maintenance tasks like sweeping, cleaning, dusting interior areas and maintaining curb appeal/exterior grounds keeping it free of debris.
• Balances cash drawers, handles cash and payments, facilitates daily and monthly checklists, lock checks, routinely conducts collection calls and unit inspections for market-readiness.
• Delivers excellent customer service through multi-channel communication to both internal and external customers while managing any customer complaints.
• Delivers bank deposits and mail daily and maintains inventory levels of supplies and maintenance equipment.

Qualifications:

• Valid driver’s license, insurance, and working transportation required to travel between properties or conduct other work-related business.
• 1 year of experience in a customer facing role preferred.
• Ability to stand, sit, crawl, bend, climb, or balance on a ladder, and transport/lift/move up to 35 lbs.
• Weekend availability and ability to work independently.
• Office skills including organizational skills, writing, basic math, and computer skills.
• Excellent communication and interpersonal skills with great decision-making ability.
• Strong customer service skills with a passion for helping others.

Andasol Management Inc. is an equal opportunity employer. Andasol does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law.

Qualified applicants with criminal histories will be considered for employment consistent with all federal state and local ordinances. We are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail]