Assistant Manager

StaffedUp; Maplewood (MO); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Employee meals and discounts

Team-oriented environment

Job summary

Nacho Mama's in St. Louis, a Tex-Mex favorite since 1994, is seeking an experienced Assistant Manager to guide front- and back-of-house teams and keep daily operations smooth.

In this role you will hire, train, schedule staff, manage inventory and costs, and uphold health and safety standards while delivering exceptional guest experiences.

If you bring 1–3 years of restaurant leadership and a track record of team motivation, join our fast-paced, supportive environment with room for advancement.

Qualifications

• 1–3 years in restaurant leadership roles.
• Strong leadership, communication, and organizational skills.
• Experience in Tex-Mex, fast-casual or full-service restaurants is a plus.

Responsibilities

• Staff Management: Hire, train, and schedule front- and back-of-house staff to ensure efficient daily operations.
• Operations Management: Oversee day-to-day restaurant operations, including opening and closing procedures, inventory, and cost control.
• Customer Experience: Deliver exceptional guest service, address inquiries and feedback, ensure high-quality service.
• Inventory & Cost Control: Maintain stock levels, oversee ordering, stock rotation, and waste control; track labor and food costs.
• Health & Safety Compliance: Ensure food safety, sanitation standards, and staff training are up-to-date; maintain a clean, compliant environment.

Skills

Staff leadership

Customer service

Team management

Communication

Operations planning

Job description

Nacho Mama's, a St. Louis favorite since 1994, is known for bold Tex-Mex flavors, friendly service, and a fun, fast-paced atmosphere. We're looking for an experienced and motivated Assistant Manager to help lead our team and ensure smooth daily operations.

If you've worked as a restaurant assistant manager, shift leader, or front-of-house manager, this is your opportunity to grow with a local staple that values teamwork, great food, and great people.

Key Responsibilities

Staff Management

• Hire, train, and schedule front- and back-of-house staff to ensure efficient daily operations.
• Create and manage work schedules, assign tasks, and oversee employee performance.
• Motivate team members and foster a positive, collaborative work environment.

Operations Management

• Oversee day-to-day restaurant operations, including opening and closing procedures.
• Manage orders, suppliers, cash handling, and daily reporting.
• Ensure the restaurant runs efficiently, even during peak hours.

Customer Experience

• Deliver exceptional guest service every shift.
• Address customer inquiries, feedback, and complaints promptly and professionally.
• Ensure all guests receive consistent, high-quality service.

Inventory & Cost Control

• Maintain proper stock levels of food, beverages, and supplies.
• Oversee inventory management, including ordering, stock rotation, and waste control.
• Track and manage labor and food costs to meet business goals.

Health & Safety Compliance

• Ensure all team members follow food safety and sanitation standards.
• Maintain current health and safety certifications and staff training (food safety, allergens, alcohol awareness).
• Uphold a clean, organized, and compliant restaurant environment.

Qualifications

• 1-3 years of experience as a Restaurant Assistant Manager, Shift Supervisor, or Team Lead.
• Strong leadership, communication, and organizational skills.
• Proven ability to manage staff and customer service in a busy restaurant setting.
• Knowledge of food safety, sanitation, and general restaurant operations.
• Experience in Tex-Mex, fast-casual, or full-service restaurants is a plus.
• Flexible availability including evenings and weekends.

Benefits

• Competitive pay (based on experience)
• Opportunities for advancement within the company
• Employee meals and discounts
• Supportive, team-oriented environment