Assistant Manager

Mahogany Prime Steakhouse; Oklahoma City (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

Mahogany Prime Steakhouse is seeking a dedicated manager in Oklahoma City, OK. The role focuses on restaurant operations, staff training, and delivering a high level of guest service. Candidates should have 2-3 years of restaurant experience and be prepared to work nights, weekends, and holidays.

The manager will oversee the staff, ensure smooth operations, and implement company policies while creating a positive guest experience. Certifications such as ServSafe are preferred.

Qualifications

• 2-3 years of recent restaurant experience preferred.
• Able to lift a minimum of 10-25 lbs.
• Must be able to take direction and delegate responsibilities.
• Able to work in a fast-paced environment.
• Able to work nights, weekends, and holidays.

Responsibilities

• Identify and delegate responsibilities to ensure service goals are met.
• Manage operations with integrity and promote restaurant culture.
• Provide direction to staff to achieve restaurant goals.
• Consistently review operations to identify problems and opportunities.
• Create a positive guest experience and ensure staff engagement.
• Monitor product and labor costs to meet financial goals.
• Train staff on guest service principles and procedures.

Skills

Restaurant operations management

Staff training and coaching

Guest service delivery

POS system proficiency

Problem-solving

Spanish language skills

Job description

Responsibilities

• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
• Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant;
• Implement new company policies and procedures by developing plans and instructing staff
• Provide direction to shift leaders, and staff to achieve restaurant goals
• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to managers and staff and assess performance on an ongoing basis
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
• Consistently monitor product and labor costs to remain within goals
• Solicit guest feedback to understand the needs and wants of customers
• Train and coach staff on guest services principles and practices
• Follow the restaurant policies and procedures, including those for cash handling and safety/security
• Monitor and maintain the POS System
• Assist in new menu implementation
• Develop and implement creative solutions to areas of improvement
• Assist in conducting staff and daily pre-shift meetings
• Assist in any areas of the restaurant when staffing constraints require
• Identify employee weaknesses and retrain as necessary

Qualifications

Previous Experience: 2-3 years recent restaurant experience preferred

• Able to learn and use POS System
• Able to lift minimum of 10-25 lbs. Complete training in all areas of restaurant
• Must be able to take direction and delegate responsibilities
• Able to work in a fast paced environment
• Able to work nights, weekends, and holidays

Certifications: ServSafe Certification Preferred Additional Skills: Spanish (+)