Assistant Manager

Joe's Auto Parks; Los Angeles (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) savings plan

Paid holidays

Paid vacation & sick time

Professional development

Growth opportunities

Employee referral program

Job summary

Metro Auto Parks is seeking an energetic Parking Attendant to manage the lot, handle transactions, answer questions, and guide customers at Union Station West Wing in Los Angeles. The role requires accuracy in pricing and inventory, plus strong communication.

You will support cash handling, refunds, and complaints while keeping a clean, safe work area. The position is full-time with benefits, and opportunities for growth, training, and professional development are offered.

Qualifications

• High School Diploma or equivalent is required.
• Excellent verbal and written communication skills are essential.
• Ability to calculate and perform basic arithmetic for revenue and cash accounting.
• Must possess a clean driving record and a valid driver’s license.

Responsibilities

• Greet customers, answer inquiries, and provide helpful information.
• Process payments, issue receipts, and handle refunds or exchanges.
• Maintain a clean workspace and assist with basic accounting reports.
• Support front-line tasks including lifting heavy items and driving when needed.

Skills

Verbal communication

Written communication

Team player

Basic arithmetic

Driver's license

MS Office

Customer service

Education

High School Diploma

Tools

MS Office

Job description

We are looking to recruit an energetic, detail-oriented Parking Attendant to maintain our lot and ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.

Metro Auto Parks is a privately-owned parking operations and management company. Metro’s Preferred Parking Program currently offers monthly and daily parking at many locations along the rail lines and busways. This program allows Metro patrons to park in the designated Preferred Permit Parking area of the facility when the vehicle is displaying a valid permit.

Full Time Benefits

• A Comprehensive Benefits Package with Company Training
• Paid Holidays, Vacation, & Sick Time
• Medical, Dental, Vision and 401(k) savings plan
• Professional Development
• Growth Opportunities
• $400 Employee Referral Program

Part Time Benefits

• Company Training
• Professional Development
• Growth Opportunities
• $400 Employee Referral Program

Work Location

• Union Station West Wing, 800 N. Alameda St. Hiring Manager Contact number [phone].
• High School Diploma.
• Have the ability to calculate and perform basic arithmetic in the application of revenue accounting and cash accounting.
• Must possess excellent verbal and written communication skills.
• Have first rate etiquette and professionalism qualities.
• Basic computer skills and knowledge of the MS Office Suite.
• Must be able to work in a team environment.
• Current Driver’s License and a clean background record.
• Have the ability to perform all physical tasks required of front line staff members - luggage assistance, driving a vehicle, prolonged standing and walking.
• Strong problem-solving abilities.
• Good observation skills.
• Must be able to lift over 50 pounds.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Team player All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Ability to prepare necessary accounting reports, cashier shift reports, gas reports, inventory forms, worker’s compensation forms, claim forms, accident forms, etc.
• Greet and be available to customer for customer service related issues.
• Help develop and implement strategies that ensure customer satisfaction.
• Report to upper manager and/or correct issues that violate safety in the workplace.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring employees comply with company policies and procedures are followed.
• Coaching and mentoring employees by providing feedback that reaffirms good performance and conduct and that corrects poor performance and conduct.
• Setting a good example for staff.
• Must be flexible for operation needs and schedule (evenings and weekends).

L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.