Assistant Manager

Metro Auto Parks; Los Angeles (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Company training

Paid holidays, vacation & sick time

Medical, dental, vision and 401(k)

Professional development

Growth opportunities

Referral program $400

Job summary

Metro Auto Parks is looking for an energetic Parking Attendant to maintain the lot, handle payments, issue receipts, answer inquiries, and provide helpful information on products or locations. You will respond to complaints and process refunds or exchanges as needed, keeping a clean workspace.

Based at Union Station West Wing, you will work with a team, require a High School Diploma, a valid driver's license, and the ability to lift over 50 pounds.

Qualifications

• High School diploma required.
• Ability to perform basic arithmetic for revenue and cash handling.
• Excellent verbal and written communication.
• Strong etiquette and professionalism.
• Basic computer skills; MS Office familiarity.
• Valid driver's license and clean background.
• Ability to lift over 50 pounds and perform physical tasks.

Responsibilities

• Assist with customer service and inquiries.
• Prepare accounting and cashier shift reports.
• Greet customers and ensure satisfaction.
• Help develop and implement strategies that ensure customer satisfaction.
• Report safety issues to management.
• Supervise staff and manage merchandise.
• Ensure compliance with company policies.
• Delegate daily tasks; be flexible for evenings and weekends.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Observation skills

Teamwork

Basic math

MS Office

Driver's license

Education

High School Diploma

Job description

Overview

We are looking to recruit an energetic, detail-oriented Parking Attendant to maintain our lot and ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.

Metro Auto Parks is a privately-owned parking operations and management company. Metro’s Preferred Parking Program currently offers monthly and daily parking at many locations along the rail lines and busways. This program allows Metro patrons to park in the designated Preferred Permit Parking area of the facility when the vehicle is displaying a valid permit.

Read more about our company by visiting our website: https://metroautoparks.com/about-us/

Full Time Benefits:

• A Comprehensive Benefits Package with Company Training
• Paid Holidays, Vacation, & Sick Time
• Medical, Dental, Vision and 401(k) savings plan
• Professional Development
• Growth Opportunities
• $400 Employee Referral Program

Part Time Benefits:

• Company Training
• Professional Development
• Growth Opportunities
• $400 Employee Referral Program

Work Location:

• Union Station West Wing, 800 N. Alameda St. Hiring Manager Contact number: [phone].

Qualifications

• High School Diploma.
• Have the ability to calculate and perform basic arithmetic in the application of revenue accounting and cash accounting.
• Must possess excellent verbal and written communication skills.
• Have first rate etiquette and professionalism qualities.
• Basic computer skills and knowledge of the MS Office Suite.
• Must be able to work in a team environment.
• Current Driver’s License and a clean background record.
• Have the ability to perform all physical tasks required of front line staff members – luggage assistance, driving a vehicle, prolonged standing and walking.
• Strong problem-solving abilities.
• Good observation skills.
• Must be able to lift over 50 pounds.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Team player: All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Responsibilities

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Ability to prepare necessary accounting reports, cashier shift reports, gas reports, inventory forms, worker’s compensation forms, claim forms, accident forms, etc.
• Greet and be available to customer for customer service related issues.
• Help develop and implement strategies that ensure customer satisfaction.
• Report to upper manager and/or correct issues that violate safety in the workplace.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring employees comply with company policies and procedures are followed.
• Coaching and mentoring employees by providing feedback that reaffirms good performance and conduct and that corrects poor performance and conduct.
• Setting a good example for staff.
• Must be flexible for operation needs and schedule (evenings and weekends).

L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.