Assistant Manager

Popeyes-01d9eb60; Kenner (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Popeyes is seeking an Assistant Manager to lead daily operations at our Kenner, LA restaurant. You will partner with the RGM to drive profitability, guest service and people development, overseeing a 20–45 person team and ensuring brand standards are met.

You will coach shifts, manage inventory, and support efficient food preparation and delivery, while maintaining cash controls and safety practices in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick-service restaurant experience; management preferred.
• Some understanding of P&L interpretation to influence profitability.
• Ability to coach and develop team members.

Responsibilities

• Assist in managing profitability and inventory costs.
• Lead guest service and ensure clean facility.
• Coach and provide feedback to shifts coordinators and team members.
• Direct restaurant operations to ensure fast, accurate preparation and service.
• Perform duties of Hourly Shift Coordinator when necessary.

Skills

Leadership

People development

Inventory management

P&L understanding

Quick-service experience

Cash handling

Education

High School Diploma or GED

2 years of college

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability