Assistant Manager

Indus Communities; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Indus Management Group in Houston seeks an Assistant Manager to support the Property Manager in day-to-day operations. You will oversee property finance, ensure delinquency collection, and drive maintenance through efficient work orders and make-readies.

The role requires at least two years in multifamily property management, High School or GED, and bilingual English/Spanish communication. Proficiency with Microsoft Office and Entrata is preferred. Equal opportunity employer.

Qualifications

• Two years of related property management experience with multifamily.
• Proficient with Microsoft Office Suite.
• Knowledge of Fair Housing, health and safety policies and procedures.

Responsibilities

• Serves as Second-in-Command for property in the absence of the Property Manager.
• Assists with recruitment, onboarding, training, and development of onsite employees.
• Oversees administration of accounting functions for the property including maintenance of financial records and resident ledgers.
• Communicates with residents and ensures delinquency is collected through notices, lockouts, and evictions as required.
• Conducts financial-move-outs by walking apartments and processing deposits.
• Processes all deposit and refund requests in collaboration with the corporate office.
• Responds to inquiries from prospects and current residents regarding property services and accounts.
• Leads make-readies process and walks units to ensure timely turnover.
• Manages maintenance department and coordinates work orders with staff or vendors.
• Monitors rehab projects on property and ensures timely execution.

Skills

Bilingual (English/Spanish)

Interpersonal skills

Customer service

Microsoft Office proficiency

Property management software (Entrata)

People leadership

Regulatory knowledge (Fair Housing, H&

Education

High School or GED

Tools

Entrata

Property management software

Job description

Description

Indus Management Group is a property management company in Houston specializing in renovating and restoring distressed multifamily properties. With our first acquisition in 2002, Indus Management Group currently manages 38 apartment complexes in the Houston area. We specialize in the Class B & C property space, with over 10,000 units under management. Our goal has always been and continues to be to convert distressed properties into uplifted communities.

Job Summary

The Assistant Manager supports the Property Manager in the management of day-to-day operations. They oversee the financial management of the property by ensuring that delinquency is collected, and records are kept up to date. They, additionally, spearhead property maintenance by ensuring that work orders and make-readies are completed efficiently.

Minimum Qualifications

Education

High School or GED

Experience

Minimum two (2) years of related property management experience with multi-family

License/Certification(s)

Valid State Driver’s License

Knowledge/Skills/Abilities

• English/Spanish fluency
• Effective interpersonal relationships, communications, and customer service skills
• Technologically savvy; Proficient with Microsoft Office Suite; some experience using property management software preferred (proficiency with Entrata is a plus)
• Demonstrates the ability to lead onsite property management employees
• Knowledge of applicable federal, state, and city regulations involving Fair Housing, health and safety policies and procedures, and other aspects of residential, and multi-family property management

Requirements

Principal Responsibilities

• Serves as Second-in-Command for property in the absence of the Property Manager
• Assists with the recruitment, onboarding, training, and development of onsite employees
• Oversees administration of accounting functions for the property including maintenance of financial records and resident ledgers
• Communicates with all residents and ensures that delinquency is collected in a timely manner through regular notices, lockouts, and evictions as required
• Conducts financial-move-outs by walking apartments and ensuring deposits are effectively processed
• Processes all deposit and refund requests by collaborating with the corporate office for execution
• Responds to inquiries from prospects and current residents regarding property services, accounts, etc.
• Leads make-readies process and walk units to ensure turnover is completed in a timely fashion
• Manages maintenance department and coordinates work order requests with appropriate staff or vendors
• Monitors rehab projects on property and ensures timely execution
• Other duties as assigned

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.